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Shipping policy

Shipping Policy – Maanufo

At Maanufo, we’re committed to offering you the best possible shipping experience — no matter where you live. We ship worldwide with a focus on high service standards and fast response times.


Delivery Times

Our shipping process is divided into two main phases:

Processing Time (24–48 hours):
Order confirmation, customization, quality control, and packaging.

Shipping Time (approx. 7–12 business days):
The time it takes for your package to travel from our international fulfillment center to your address.

Estimated delivery times for key destinations:
7–12 business days

Note:
Delivery times do not account for potential delays due to customs or import duties. During peak seasons such as Christmas, New Year’s, Black Friday, or Valentine’s Day, shipments may experience slight delays.


Shipping Costs

We offer the following shipping options:

  • Standard Shipping (with tracking): Free of charge

  • Insured Shipping: Included with all orders for added peace of mind


Shipping Insurance Policy

We place great importance on ensuring your order is handled with care and arrives safely. That’s why every order is covered by our shipping insurance. Below are the terms under which this insurance applies:

Coverage:
Protection against loss, theft, or damage during transit — up to the declared product value.

Non-refundable:
Once purchased, the insurance is non-refundable, regardless of the shipment outcome or usage.

Claims:
In the event of damage, please contact our support team within 7 days of receiving a damaged item, or within 14 days in case of a lost shipment. Please be prepared to provide supporting documentation (e.g., proof of purchase, photos, etc.).

Exclusions:
This insurance does not cover delivery delays, indirect or consequential damages, or pre-existing issues unrelated to shipping.

Agreement:
By purchasing shipping insurance, you acknowledge and accept these terms — including the non-refundable clause.


Order Changes & Cancellations

Please note:
Once an order has been placed, it cannot be modified or canceled, as fulfillment begins immediately after purchase.